Privacy Policy

We collect information you provide directly to us when requesting information, booking consultations, or onboarding as a client. This includes contact details (name, email, phone number, company), billing details, and any project-specific details or database credentials you choose to share with us to implement automation workflows.

Security is built into our core architectures. All systems, API integrations, and database synchronizations we build use encrypted protocols (HTTPS, SSH, TLS 1.3). We utilize industry-standard vault systems to manage client API keys and database credentials, ensuring that access is strictly audited and limited to authorized deployment engineers.

For healthcare clinics and financial systems, we implement strictly compliant architectures. Our voice and data automations process patient/customer information in accordance with HIPAA, GDPR, and CCPA guidelines, ensuring that PII (Personally Identifiable Information) is parsed, hashed, or deleted immediately after execution when required.

Kaizent Labs builds custom connectors using third-party APIs (Make, Zapier, Twilio, Retell, OpenAI, Anthropic, Stripe, CRMs). Your data processing is subject to the privacy terms of those respective providers. We configure pipeline routers to ensure only the minimum required data payloads are sent across external servers.